Customer Comments

From the initial consultation to the installation, equipment training and post-job follow up, Acoustix Audio Video was professional, knowledgeable and a pleasure to work with. They listened to my specific needs and provided the ideal equipment for my presentation room. As an employee of a Twin Cities municipality, I am required to get multiple quotes to ensure the lowest cost. Acoustix offered very fair and competitive pricing, and came in as my lowest quote. This doesn't always guarantee the best results and experiences. In this case however, Acoustix was phenomenal and I along with my staff and users of our audio-visual system are extremely pleased.

Nathan, the theater/audio specialist who did the fix, was friendly, knowledgeable, and took the time to troubleshoot the issue and identify the problem. And talked me through how to work the system. Great experience and will use Acoustix again.

Very happy with my experience with the folks from Acoustix. Excellent, professional, and friendly service from everyone I encountered. Highly recommend.

Kevin,
We needed a professional to make our AV system work using old and new technologies. It was very confusing and time consuming for us to try and do it ourselves. Chris came out and had it all working together in no time at all! We're now extremely happy with our system. After a glitch occurred (not Acoustix's fault), Chris came out again and reconfigured it for us. The result is far greater than we ever thought it could be! Acoutstix is prompt, professional and very pleasant to work with. We would definitely use your service again should be have further AV needs and would recommend you to anyone else who might have a need. Thank you so much!

Kevin- Just wanted to give you some follow-up on our project. We have been using our system now for over a month, and we love it. Although there were some issues with the initial set up, we appreciate your perseverance in finding a solution. We are very happy with the entertainment room and the home audio system. 

Thank you for all of your help.

It has been a pleasure working with Kevin and just the level of care you had in the project spoke volumes about Acoustix as a company. I greatly appreciate all you have done.

I had the Acoustix team to my home in Eden Prairie the last 2 weeks. I had a home theater and audio system already but it was old and not working so asked that they give me a plan that used my current setup and only added what I really needed. Acoustix was easily the lowest bid I got and only introduced new components where I needed it. The finished product was great and the installation was very professional. I will use them again and would recommend you make them part of your plan if you need home audio, home theater, or home automation solutions. I was not paid or given any kind of discount to write this, just like it when I can read real reviews and wanted to share my experience...

Acoustix have been a delight to work with. They are all professional and knowledgable. I had them redo an older AV system in my home and they did a great job. They responded to my followup questions very fast and timely. I highly recommend this company!

Would absolutely recommend them, quick with communication and great follow-through.

Joe

Kevin was very helpful answering all my questions in setting up the media room (9.2 speaker system with projector) in our basement. They are much cheaper than best buy and other competitors in metro. They even match the price and also recommend components that fits your budget. They are not the ones who tries to sell you something that you wouldn’t need like the sales person in big box stores. The work was top notch. Both Kevin and Nate has lots of knowledge on the equipment and installation. Great to work with. Very professional. On time and very helpful. Would definitely recommend these guys.

Kevin came over for the estimate and I could tell right away I was going to be very pleased to work with this company. I told him what I had in mind to replace the 12 year old system we had in our family room. He made suggestions on components that would work for us. He matched the best prices I found on the internet for the products I chose. He gave me choices of several price ranges and explained the advantages of each option. 

The install date was set a few weeks after the order was finalized. Nathan and Kevin came over for the install. They are both highly knowledgeable and professional. The actual charge for their services was less than Best Buy would charge for the geek squad to do the work and I didn't have to deal with the sales people at the large stores. The television 65 inch - and sound bar were both mounted. They also installed a roku, cable box and universal remote. The result far exceeds our expectations. They responded promptly to my questions via email and phone. These guys are wonderful to work with!

We chose to use Acoustix AV from a friends recommendation. We have nothing but great things to say about Nate and Kevin. They did a great job and left no mess. Tech support has been fabulous. Don't bother with big box store techs. This is all these guys do and they care, it shows! Tom and Katy

I want to send a huge "thank you" to Nathan and Kevin from Acoustix. My wife and I were in the middle of a major remodel of our entire home. The home electronics company that we had hired completely dropped the ball about 20% of the way into our project.

Acoustix came to our rescue!

Nathan and Kevin were fantastic from the start to finish of our project and they continue to be responsive today, long after completion. They completely exceeded our expectations.

Thank you!!

Nate: Thanks again for the quality work you do and for being so responsive to my calls and e-mails. I once attended a healthcare seminar at which a consultant talked about the three A's of a successful practice: Ability, Availability and Affability. She said, "You have to be good at what you do; you have to be available; and, you have to be pleasant and patient with your patients." The same holds true for any business and you and Kevin are obviously paying attention to those 3 A's! Keep-up the good work.

Nate with Acoustix quickly helped me fix the problems I was having with my 55" Samsung SmartTV and some monster cable that another installer had put in a couple of years back. In and out very quickly and everything is working great now. Would highly recommend Nate and Acoustix for any A/V work you might be looking at!

Acoustix went above and beyond for our Home Automation and Entertainment System. We had four (4) automation and AV companies consult and bid on our project and we chose Acoustix because we felt that they had the right level of expertise for the project...and the right price point. They far exceeded our expectations. The system includes a Savant Home Automation "Host" as its called, exterior (house-mounted) speakers, recessed master bedroom speakers, receivers, amplifiers, bass, a commercial-grade wireless router, smart TV and mounting, Apple TV and Living Room surround-sound. Workmanship was top-notch. They were extremely courteous and informative. Nate made sure that we knew how to use all of the functions of the system and offered to come back for any follow-up questions. They made the system so user-friendly and logical that our 4-year old can control the entire home from his iPad. I highly recommend Acoustix for home automation projects.

Nate and Kevin installed a TV above our fireplace. What would have been a very difficult installation for me, they made look easy. The TV was centered perfectly and they were able to run cables in a difficult location. With some creative thinking, we were able to avoid hiring a cabinet person or an electrician. Thanks.

I had Kevin and Nathan install a security system in my home. They were both very professional and installed the wireless system in less time then I was quoted. We love our new security system and I would absolutely recommend them to anyone. Thanks guys!

Acoustix wired my business when we moved. They did a great job and everything was in place and ready to go once we got there.
They did my phones, computers and audio for my office.
Great company to work with.

I have utilized the services of Acoustix twice in the past couple of years. They are consistently on time, professional and affordable. They do a great job and I would not hesitate to use them again or recommend them for any TV mounting projects you may have.

I had the privilege to work with Nathan and Kevin. They were prompt on accessing the project and giving an excellent quote. We set up a time for installation that was also convenient. The system was set up quickly and expertly with everything being clean and orderly. They went over how to use the system and made sure all was understood. I cannot say enough about how professional and honest they are and the excellence that was displayed with top of the line products. I have given their names to many businesses. I have the utmost confidence in Acoustix.

I have had the privilege to utilize the fine service and skill of Acoustix Audio Video over the past two years. They have done multiple projects for me both in my home and in my clinic. Whether you need a speaker replaced or a home theater installed, they are top notch. Nathan and Kevin are very professional yet fun guys to work with. They are honest, straight forward, and ultimately want their customers to be more than satisfied with their work. The level of service that I received from them was tremendous! Mornings, evenings, weekends, no matter when I have had a question or concern, they have come through for me.

We installed an entire whole home audio system along with a security system and home theater. They can handle the big jobs! They also came into my clinic that was wired incorrectly by another provider and fixed the mess that was created by someone else. Their communication and thoroughness is excellent. I wouldn’t recommend using anyone else other than Acoustix. If you do, you are taking a chance.

Thank you Nathan and Kevin for automating my home and making my clinic a showpiece. The function and beauty is exceptional and I look forward to working with you in the future. In the meantime, I wholeheartedly recommend your services to anyone I come in contact with. May your business continue to prosper! You guys are the best!

WOW! I just wanted to thank you for helping to create our new home theater! It is amazing to see how your ideas came to life in our space. I never would have believed how it could all come together. I already knew that you would be able to help with the A/V components, but your suggestions for the entire layout and design of the space were invaluable. I also had no idea just how cool the lighting could be! You are a shining example that there are still contractors who care about service, know what they are doing, and deliver on their promises. Feel free to use me, and our project, as a reference for future customers — I think it shows both your creativity in designing the space and your execution of the install. Thanks for everything!

I have worked with Nate in multiple environments and on multiple occasions. He brings a creative yet realistic plan to what can be quite an overwhelming portfolio of options. Along with the creativity, he brings suggestions, experience and a very candid recommendation that aligns with what I have asked for. I have hired Nate and his company a half-dozen times, and referred him to friends, colleagues and neighbors based on his incredibly high work ethic and delivery on promised service.

I have had Nathan install a monitored security system and a multi-room audio system. On both projects, Nathan was very professional, on time and on budget. Nathan and his team at Acoustix know their stuff and do a great job. I'll have Acoustix back for my next project.